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Phone Number +1 217-906-3671
     
The logo for The Quarry Apartments & Townhomes.
Apartment complex with a parking lot in front.
The logo for The Quarry Apartments & Townhomes.

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour The Quarry; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. There is also a $100 administrative fee.  You may pay these online by credit card or in our office with a money order or cashier’s check. All application/administrative fees are nonrefundable.

Click here to apply through our application portal.

Flat rate fees are charged for water and trash: $35 for a studio and 1-Bedroom, $45 for a 2-Bedroom, and $55 for all townhomes and 3-bedroom floor plans. Residents are responsible for paying for their own gas and electricity bill.

Security deposits will vary depending on qualifying criteria.  The standard security deposit starts at $199 and goes up to 2 months of rent. A $100 holding fee will be required at time of application submission.

Rent is always due on the 1st of the month. A $50 late fee is assessed on the 6th of every month (even if it lands on a Sunday or holiday).

You can pay rent by setting up your online account through our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

The Quarry allows up to 2 pets (cats, dogs, or permitted small animals). Any number of pets living in the apartment will then require a one-time, non-refundable pet fee for each pet, as well as a monthly pet rent for each pet. Visit our pet policy page to learn more. Breed restrictions apply. Please contact the office for more information.

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment and the lease buy-out fee is two times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your property manager, as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love The Quarry and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Our community is cable and internet ready for the provider of choice.

Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.

There are no grills permitted at The Quarry.

If you are locked out during business hours, you can come to the office to be let back into your apartment. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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